IT-Passports.comは正確な選択を与えて、君の悩みを減らして、もし早くてISEB BH0-006認証をとりたければ、早くてIT-Passports.comをショッピングカートに入れましょう。あなたにとても良い指導を確保できて、試験に合格するのを助けって、IT-Passports.comからすぐにあなたの通行証をとります。
IT業界の中でたくさんの野心的な専門家がいって、IT業界の中でより一層頂上まで一歩更に近く立ちたくてISEBのBH0-006試験に参加して認可を得たくて、ISEB のBH0-006試験が難度の高いので合格率も比較的低いです。ISEBのBH0-006試験を申し込むのは賢明な選択で今のは競争の激しいIT業界では、絶えず自分を高めるべきです。しかし多くの選択肢があるので君はきっと悩んでいましょう。
IT-Passports.comはきみのIT夢に向かって力になりますよ。ISEBのBH0-006の認証そんなに人気があって、IT-Passports.comも君の試験に合格するために全力で助けてあげて、またあなたを一年の無料なサービスの更新を提供します。明日の成功のためにIT-Passports.comを選らばましょう。
あなたはIT-Passports.comが提供したISEBのBH0-006認定試験の問題集だけ利用して合格することが問題になりません。ほかの人を超えて業界の中で最大の昇進の機会を得ます。もしあなたはIT-Passports.comの商品がショッピング車に入れて24のインターネットオンライン顧客サービスを提供いたします。問題があったら気軽にお問いください、
試験番号：BH0-006問題集
試験科目：ISEB 「ITIL V3 Foundation Certificate in IT Service Management」
問題と解答：全418問
中国でこのような諺があります。天がその人に大任を降さんとする時、必ず先ず困窮の中におきてその心志を苦しめ、その筋骨を労し、その体膚を餓やし、その身を貧困へと貶めるのである。この話は現在でも真です。しかし、成功には方法がありますよ。正確な選択をしたら、そんなに苦労しなくても成功することもできます。IT-Passports.comのISEBのBH0-006試験トレーニング資料はIT職員を対象とした特別に作成されたものですから、IT職員としてのあなたが首尾よく試験に合格することを助けます。もしあなたは試験に準備するために知識を詰め込み勉強していれば、間違い方法を選びましたよ。こうやってすれば、時間とエネルギーを無駄にするだけでなく、失敗になるかもしれません。でも、今方法を変えるチャンスがあります。早くIT-Passports.comのISEBのBH0-006試験トレーニング資料を買いに行きましょう。その資料を手に入れたら、異なる人生を取ることができます。運命は自分の手にあることを忘れないでください。
ISEBのBH0-006認定試験に受かりたいのなら、適切なトレーニングツールを選択する必要があります。ISEBのBH0-006認定試験に関する研究資料が重要な一部です。我々IT-Passports.comはISEBのBH0-006認定試験に対する効果的な資料を提供できます。IT-Passports.comのIT専門家は全員が実力と豊富な経験を持っているのですから、彼らが研究した材料は実際の試験問題と殆ど同じです。IT-Passports.comは特別に受験生に便宜を提供するためのサイトで、受験生が首尾よく試験に合格することを助けられます。
IT-Passports.comは多くの人に便利を与えるとともに、多くの人の夢が実現させるサイトでございます。もし君はまだIT試験で心配すれば、私達IT-Passports.comの問題集を選んでください。IT-Passports.comは長年の研究をわたって研ITの認証試験に関する品質が高く、範囲は広い教育資料が開発しました。それは確かに君の試験に役に立つとみられます。
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NO.1 Which is the BEST definition of a Configuration Item (CI)?
A.An item of hardware or software registered in the asset database
B.A collection of information used to describe a hardware or software item
C.An asset, service component or other item that is, or will be, under the control of Configuration
Management
D.Information recorded by the Service Desk when an Incident is reportedWArialZ
ANSWER: c
ISEB参考書 BH0-006 BH0-006 BH0-006問題集 BH0-006
NO.2 Which of the following is NOT an example of a Service Provider Type?
A.Internal service provider
B.External service provider
C.Third-party provider
D.Shared services unit WArialZ
ANSWER: c
ISEB認定試験 BH0-006問題集 BH0-006認定証 BH0-006 BH0-006
NO.3 Within Service Design, what is the key output handed over to Service Transition?
A.Measurement, methods and metrics
B.Service Design Package
C.Service Portfolio Design
D.Process definitions WArialZ
ANSWER: b
ISEB BH0-006 BH0-006過去問 BH0-006過去問
NO.4 Which of the following do Technology metrics measure?
A.Components
B.Processes
C.The end to end service
D.Customer satisfactionWArialZ
ANSWER: a
ISEB過去問 BH0-006認定資格 BH0-006参考書 BH0-006参考書 BH0-006認定資格
NO.5 Which process is responsible for recording the current details, status, interfaces and dependencies of
all services that are being run or being prepared to run in the live environment?
A.Service Level Management
B.Service Catalogue Management
C.Demand Management
D.Service TransitionWArialZ
ANSWER: b
ISEB過去問 BH0-006 BH0-006 BH0-006問題集 BH0-006問題集 BH0-006参考書
NO.6 The consideration of business outcomes and value creation are principles of which part of the Service
Lifecycle?
A.Continual Service Improvement
B.Service Strategy
C.Service Design
D.Service TransitionWArialZ
ANSWER: b
ISEB BH0-006 BH0-006参考書
NO.7 What would you use the seven Rs of Change Management for?
A.To assist with the impact analysis for a Change request
B.To review changes after they have been implemented
C.To allocate the roles and responsibilities during the Change Management process
D.To act as a framework for implementing a ChangeWArialZ
ANSWER: a
ISEB認定資格 BH0-006認定証 BH0-006
NO.8 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A.Ensuring that information in the Service Catalogue is accurate
B.Ensuring that information within the Service Pipeline is accurate
C.Ensuring that information in the Service Catalogue is consistent with information in the Service Portfolio
D.Ensuring that all operational services are recorded in the Service CatalogueWArialZ
ANSWER: b
ISEB BH0-006 BH0-006認定証 BH0-006 BH0-006 BH0-006認定証
NO.9 "Service Management is a set of specialised organizational capabilities for providing value to
customers in the form of services".
These specialised organizational capabilities include which of the following?
A.Applications and Infrastructure
B.Functions and Processes
C.Service Pipeline and Service Catalogue
D.Markets and Customers WArialZ
ANSWER: b
ISEB BH0-006 BH0-006過去問 BH0-006認証試験 BH0-006問題集 BH0-006
NO.10 In the Continual Service Improvement (CSI) model, the stage 'How do we get there?' is underpinned
by which set of activities?
A.Baseline assessments
B.Service and process improvements
C.Taking measurements and recording metrics
D.Setting measurement targetsWArialZ
ANSWER: b
ISEB BH0-006認定証 BH0-006認証試験 BH0-006
NO.11 Which process is responsible for discussing reports with customers showing whether services have
met their targets?
A.Continual Service Improvement
B.Business Relationship Management
C.Service Level Management
D.Availability ManagementWArialZ
ANSWER: c
ISEB BH0-006認定試験 BH0-006 BH0-006 BH0-006
NO.12 Which processes review Underpinning Contracts on a regular basis?
A.Supplier Management and Service Level Management
B.Supplier Management and Demand Management
C.Demand Management and Service Level Management
D.Supplier Management, Demand Management and Service Level Management WArialZ
ANSWER: a
ISEB問題集 BH0-006練習問題 BH0-006参考書
NO.13 A change process model should include:
1. The steps that should be taken to handle the change with any dependences or co-processing defined,
including handling issues and unexpected events
2. Responsibilities; who should do what, including escalation
3. Timescales and thresholds for completion of the actions
4. Complaints procedures
A.1, 2 and 3 only
B.All of the above
C.1 and 2 only
D.1, 2 and 4 only WArialZ
ANSWER: a
ISEB BH0-006認定資格 BH0-006認定証 BH0-006参考書
NO.14 Which of the following is NOT a benefit of using public frameworks and standards?
A.Knowledge of public frameworks is more likely to be widely distributed
B.They are always free ensuring they can be implemented quickly
C.They are validated across a wide range of environments making them more robust
D.They make collaboration between organizations easier by giving a common language WArialZ
ANSWER: b
ISEB BH0-006 BH0-006練習問題 BH0-006過去問 BH0-006
NO.15 The BEST definition of an Incident is:
A.An unplanned disruption of service unless there is a backup to that service
B.An unplanned interruption or reduction in the quality of an IT Service
C.Any disruption to service whether planned or unplanned
D.Any disruption to service that is reported to the Service Desk, regardless of whether the service is
impacted or not WArialZ
ANSWER: b
ISEB認定試験 BH0-006 BH0-006認証試験
NO.16 Which stage of the Change Management process deals with what should be done if the change is
unsuccessful?
A.Remediation Planning
B.Categorization
C.Prioritization
D.Review and Close WArialZ
ANSWER: a
ISEB問題集 BH0-006過去問 BH0-006問題集 BH0-006 BH0-006
NO.17 Which of the following Availability Management activities are considered to be proactive as opposed to
reactive?
1. Risk assessment
2. Testing of resilience mechanisms
3. Monitoring of component availability
A.All of the above
B.1 and 2 only
C.1 and 3 only
D.2 and 3 only WArialZ
ANSWER: b
ISEB練習問題 BH0-006認定証 BH0-006認証試験
NO.18 Which of the following do Service Metrics measure?
A.Processes and functions
B.Maturity and cost
C.The end to end service
D.Infrastructure availability WArialZ
ANSWER: c
ISEB BH0-006認定試験 BH0-006認定資格 BH0-006認定資格
NO.19 A Known Error has been raised after diagnosis of a Problem was complete but before a workaround
has been found. Is this a valid approach?
A.Yes
B.No, the workaround must be found before a Known Error is created
C.No, a Known Error can only be raised after the permanent resolution has been implemented
D.No, a Known Error must be raised at the same time as a problemWArialZ
ANSWER: a
ISEB BH0-006問題集 BH0-006認定証 BH0-006認定試験
NO.20 Implementation of ITIL Service Management requires preparing and planning the effective and
efficient use of:
A.People, Process, Partners, Suppliers
B.People, Process, Products, Technology
C.People, Process, Products, Partners
D.People, Products, Technology, Partners WArialZ
ANSWER: c
ISEB練習問題 BH0-006認証試験 BH0-006 BH0-006練習問題 BH0-006
NO.21 Which of the following statements about communication within Service Operation are CORRECT?
1. All communication must have an intended purpose or resultant action
2. Communication should not take place without a clear audience
A.1 only
B.2 only
C.Both of the above
D.None of the above WArialZ
ANSWER: c
ISEB参考書 BH0-006 BH0-006問題集 BH0-006認証試験
NO.22 Which of the following activities are helped by recording relationships between Configuration Items
(CIs)?
1. Assessing the impact and cause of Incidents and Problems
2. Assessing the impact of proposed Changes
3. Planning and designing a Change to an existing service
4. Planning a technology refresh or software upgrade
A.1 and 2 only
B.All of the above
C.1, 2 and 4 only
D.1, 3 and 4 onlyWArialZ
ANSWER: b
ISEB認定試験 BH0-006過去問 BH0-006認証試験 BH0-006認定試験 BH0-006
NO.23 Which of the following BEST describes 'Partners' in the phrase "People, Processes, Products and
Partners"?
A.Suppliers, manufacturers and vendors
B.Customers
C.Internal departments
D.The Facilities Management function WArialZ
ANSWER: a
ISEB参考書 BH0-006認定資格 BH0-006認定資格 BH0-006問題集
NO.24 Defining the processes needed to operate a new service is part of:
A.Service Design: Design the processes
B.Service Strategy: Develop the offerings
C.Service Transition: Plan and prepare for deployment
D.Service Operation: IT Operations Management WArialZ
ANSWER: a
ISEB BH0-006認証試験 BH0-006 BH0-006
NO.25 Which of the following activities is NOT a part of the Deming Cycle?
A.Act
B.Plan
C.Do
D.Coordinate WArialZ
ANSWER: d
ISEB問題集 BH0-006参考書 BH0-006 BH0-006認定資格
NO.26 What would be the next step in the Continual Service Improvement (CSI) Model after:
1. What is the vision?
2. Where are we now?
3. Where do we want to be?
4. How do we get there?
5. Did we get there?
6. ?
A.What is the Return On Investment (ROI)?
B.How much did it cost?
C.How do we keep the momentum going?
D.What is the Value On Investment (VOI)?WArialZ
ANSWER: c
ISEB認定試験 BH0-006 BH0-006認定試験 BH0-006 BH0-006 BH0-006
NO.27 Which of the following would be defined as part of every process?
1. Roles
2. Activities
3. Functions
4. Responsibilities
A.1 and 3 only
B.All of the above
C.2 and 4 only
D.1, 2 and 4 only WArialZ
ANSWER: d
ISEB BH0-006認定試験 BH0-006 BH0-006問題集 BH0-006 BH0-006問題集
NO.28 What does a service always deliver to customers?
A.Applications
B.Infrastructure
C.Value
D.Resources WArialZ
ANSWER: c
ISEB認定資格 BH0-006過去問 BH0-006 BH0-006 BH0-006認定証
NO.29 Implementation of ITIL Service Management requires preparing and planning the effective and
efficient use of:
A.People, Process, Partners, Suppliers
B.People, Process, Products, Technology
C.People, Process, Products, Partners
D.People, Products, Technology, Partners WArialZ
ANSWER: c
ISEB BH0-006認定証 BH0-006認定証 BH0-006認定試験
NO.30 Which of the following is a responsibility of Supplier Management?
A.Development, negotiation and agreement of Service Level Agreements (SLAs)
B.Development, negotiation and agreement of contracts
C.Development, negotiation and agreement of the Service Portfolio
D.Development, negotiation and agreement of organizational Level Agreements (OLAs)WArialZ
ANSWER: b
ISEB認定証 BH0-006問題集 BH0-006参考書 BH0-006
ISEBのBH0-006認定試験に受かる勉強サイトを探しているのなら、IT-Passports.comはあなたにとって一番良い選択です。IT-Passports.comがあなたに差し上げられるのはIT業種の最先端のスキルを習得したこととISEBのBH0-006認定試験に合格したことです。この試験は本当に難しいことがみんなは良く知っていますが、試験に受かるのは不可能ではないです。自分に向いている勉強ツールを選べますから。IT-Passports.com のISEBのBH0-006試験問題集と解答はあなたにとって一番良い選択です。IT-Passports.comのトレーニング資料は完全だけでなく、カバー率も高くて、高度なシミュレーションを持っているのです。これはさまざまな試験の実践の検査に合格したもので、ISEBのBH0-006認定試験に合格したかったら、IT-Passports.comを選ぶのは絶対正しいことです。
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